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These are just a few of the challenges retailers face and their impact creates problems for their suppliers too.
In a world where the use of AI is growing, more senior, upskilled employees can work effectively with AI specialists to help build the right applications for your business. Employees concerned about their jobs being at risk in the longer term can be reskilled into different roles and career paths to improve their futures.
Martec International’s proprietary Upskilling and Reskilling Methodology can help large and small companies alike. This short 3-minute video will give you a quick overview of what it addresses.
What makes upskilling so much more successful than training? Here’s how Martec does it.
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Upskilling Process Our upskilling process focuses on providing knowledge and practicing skills. The precise mix of the activities shown above varies by learning path and the seniority of the job role. Clients can personalise our process and content to the company, as well as personalise the learning experience for specific individuals. Three 20-minute videos give a detailed explanation of the approach and the implementation kit includes templated tools to assist implementation, an upskilling planning model, a time-based return on investment model and a business case analysis and ROI class. |
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Learning Paths
Our e-learning classes are organised into learning paths, one for each job role, which might be upskilled. These learning paths have specific key performance indicators associated with them, which enables our methodology to produce a return on investment projection in advance, and then track that the forecasted business benefits are being achieved, or identify ways to address any shortfall.
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Learner Feedback Martec supports learners in 58 countries around the world. Our learners are requested to complete an online survey at the end of each class they complete, and we use their feedback as a key input to the periodic upgrade of each class. We also provide clients with an analysis of their learner feedback. Over many thousands of learner surveys, our average grading on 4 measured questions is between 86% and 87% and our net promoter score is 55%. |
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Customer Testimonial
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News from Martec
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As retail professionals, we are all taught to view a returned item as a cost. It's a logistical problem, a handling expense, and a direct hit to the margin. This mindset, while common, is partially flawed. And it’s potentially costing your business significant future profit. That returns pile is not just inventory temporarily unavailable to customers; it is arguably a valuable source of unmanaged consumer intelligence. Right now, it is...
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